Do you accept custom orders (CYOD - Customize Your Own Design)?

- Yes I do open limited slots every month for customization! Kindly check the bio of my IG page @missdaintyco for slots availabilty.
- The price depends on the complexity of your design for custom request:-
   Earrings starts from RM45
   Keychain/ Keycap/ Pendant/ Brooch/ just miniature starts from RM35
-  You can let me know what you have in mind and I will quote you 😊

How much is the shipping fee within Malaysia?

- West Malaysia (RM7) - FREE SHIPPING for orders over RM180

- East Malaysia (RM18) - FREE SHIPPING for orders over RM220

Kindly allow 3-5 working days for orders to be processed. Orders will not be shipped or delivered on weekends and public holidays. Any form of delay in shipments will be notified via email.

Do you ship internationally? What is the cost?

-Yes, we ship worldwide. Kindly key in your delivery details upon checkout to preview the rates.

How quickly do you ship? What are transit times?
-We aim to ship next day for all ready stock orders, with the exception of product launch days.  
Typical transit time is 2-7 days with J&T/DHL. However, we can not guarantee these timeframes.
- CYOD orders take 10-15 days to ship.

What do I do if my package is being returned due to an incomplete address?

-Please email us, in most cases we can reship immediately after reshipment fees have been paid.

What if my package is lost?

-We are not responsible for lost packages, however we will try our best to work with the courier companies to get the reimbursement. Please reach out via email regarding filing a lost package claim with the appropriate courier service. Please note: shipping fees are non-refundable.