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  • Do you accept custom orders (CYOD - Customize Your Own Design)?

    - Yes I do open limited slots every month for customization! Kindly check the bio of my IG page @missdaintyco for slots availabilty.
    - The price depends on the complexity of your design for custom request:-
       Earrings starts from RM45
       Keychain/ Keycap/ Pendant/ Brooch/ just miniature starts from RM35
    -  You can let me know what you have in mind and I will quote you 😊

  • How much is the shipping fee within Malaysia?

    - West Malaysia (RM7) - FREE SHIPPING for orders over RM180

    - East Malaysia (RM18) - FREE SHIPPING for orders over RM220

    Kindly allow 3-5 working days for orders to be processed. Orders will not be shipped or delivered on weekends and public holidays. Any form of delay in shipments will be notified via email.

  • Do you ship internationally? What is the cost?

    -Yes, we ship worldwide. Kindly key in your delivery details upon checkout to preview the rates.

  • How quickly do you ship? What are transit times?
    -We aim to ship next day for all ready stock orders, with the exception of product launch days.  
    Typical transit time is 2-7 days with J&T/DHL. However, we can not guarantee these timeframes.
    - CYOD orders take 10-15 days to ship.

  • What do I do if my package is being returned due to an incomplete address?

    -Please email us, in most cases we can reship immediately after reshipment fees have been paid.

  • What if my package is lost?

    -We are not responsible for lost packages, however we will try our best to work with the courier companies to get the reimbursement. Please reach out via email regarding filing a lost package claim with the appropriate courier service. Please note: shipping fees are non-refundable.